We understand that to recruit and retain the best St Vincent’s Private Hospital must be a truly great place to work. To ensure that we understand the factors that contribute to making the hospital a great place to work, every two years we conduct a staff survey through Best Practice Australia, one of Australia’s leading providers of workforce culture surveys and diagnostics.
With an exceptional response of 86 percent our most recent survey, in November 2009, indicates that St Vincent’s Private Hospital remains in a culture of success with 75 percent of respondents confirming that the hospital is a truly great place to work.
The survey looks at what attracts people to work at St Vincent’s Private Hospital, team dynamics, employee expectations, how we meet these expectations and work life balance. Reputation is the top attraction factor and a significant source of competitive advantage for St Vincent’s Private Hospital.
Most importantly those that work with us would recommend St Vincent’s Private Hospital as a good place to work and as the best place to be if family or friends require the type of care we provide.
The engagement of our workforce has improved from 60 percent in 2007 to 64 percent in 2009. Our employees like those they work with, enjoy providing quality services and experience a strong sense of success and achievement.
Since 2007 our employees rated the following as the most significant improvements at St Vincent’s Private Hospial:
- Good physical conditions of employment.
- Strong sense of success and achievement in the hospital.
Employee satisfaction with the hospital increased by 13 percent, employee satisfaction with their manager by 8.4 percent and trust in management by 14 percent.
In particular we are proud of the 22.1 percent increase in employees who, on a daily basis, see our values in action.